TopicHow to use the QuickBooks connection Diagnostic tool?

  • Fri 27th Mar 2020 - 11:07am

    The QuickBooks Connection Diagnostic Tool assists the QB users and the professionals in settling the unwanted bugs. This tool is an essential feature that can be easily availed by QB users.

    Diagnose Connection tab – The diagnose connection tab can let the user to test the system set up to make sure that the company data file can be accessed from the system, regardless of the fact they are configured as single-user or multi-user.

    Firewall Status – This area exhibits the fundamental instruction for the firewall.

    Test Connectivity – Workstation’s connectivity can be checked in this area.

    Steps to be followed to test the computer’s connectivity

    • Firstly, tap on the button closer to the company file field, in order to pinpoint the company file.
    • After that, the user is required to use Linux systems only in case the network setup is in Alternate mode, the user may choose the change hosting server checkbox.
    • Point to remember is that before the user accesses the connectivity test, all the statuses occur as “Not Applicable” in blue.

    Lastly, after the user carries out the test, the statuses will appear in green or red.

    • After that, the user is required to Test Connectivity.
    • If the file open status occurs in Red representing that the test has failed, the advanced section will widen to show all places that were checked.
    • The user might click what do these mean?
    • Run the tool for a second time after fixing the applicable statutes, the user is required to run the tool once more for any additional issues.
    • The user will find that the successful message comes into sight on the server and then replicate the steps to each client computer that has QuickBooks installed.
    • Also, try to be a little tolerant, till the time tool is operational. This tool might take a certain time to identify and fix the issues.

    QuickBooks connection diagnostic tool is one of the most effective and helpful tools to fix various QB related errors. However, users might find it difficult to make use of this tool in the best possible way. We hope that this article might be of some help to you, in learning various facts related to QB related errors. In case you are unable to make the best use of QuickBooks connection diagnostic tool, then simply get in touch with our QuickBooks support professionals, and they will provide you with the best possible services. Call our toll-free number +1-888-609-2835

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